Legal

Terms of Service

By using the Payback Assistance portal, you agree to these Terms. We keep things transparent, secure, and evidence-first.

1. Services

We provide intake, verification, and recovery coordination. We do not guarantee recovery outcomes and we do not custody client funds.

2. Fees

No upfront fees. A success-based commission applies only on completed recoveries. See the Fee Policy for details.

3. Responsibilities

Provide accurate information, comply with KYC/AML checks, and follow security guidance from your agent.

4. Security

Use MFA. Do not share passwords or private keys. We will never ask you to deposit crypto to release funds.

5. Limitation of liability

Service is best-effort and evidence-driven. We are not liable for indirect or consequential losses.

6. Contact

Questions? Email support@payback-assistance.com.